Privacy Policy

Last updated: May 2026

At Call My Listing, we take your privacy and the privacy of your real estate leads seriously. This Privacy Policy describes how we collect, use, and safeguard information when you use our automated AI voice agent services, website, and related platforms.

1. Information We Collect

Account Information: When you sign up for Call My Listing, we collect your name, business name, email address, phone number, and billing information.

Listing & Setup Information: We collect details about your property listings, including addresses, neighborhood details, showing preferences, and specifications that you provide during our intake process.

Lead and Call Data: When prospective buyers call your dedicated listing number, our AI agent processes the conversation. We collect call recordings, structural transcriptions, phone numbers, caller names, and buyer intent data to generate your lead reports.

2. How We Use Information

We utilize the collected information strictly to provide, improve, and protect our services, including:

  • Powering your property-specific AI voice agent.
  • Delivering instant SMS and email notifications containing qualified lead data.
  • Processing your monthly subscription transactions.
  • Compiling automated monthly call summaries.

3. Data Sharing and Security

We do not sell, rent, or trade lead data or your personal business metrics to third-party advertisers. Data is only shared with trusted infrastructural sub-processors necessary to run the service (e.g., telephone networks, secure database hosting, and payment processors like Stripe). We implement industry-standard encryption protocols to protect call recordings and database text structures.

4. Data Retention and Deletion

We retain customer settings and conversation logs as long as your account remains active. Upon requested cancellation when your listing sells, you can request that we permanently purge associated property knowledge bases and call recordings from our primary storage arrays.

5. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational modifications or evolving regulatory guidelines. Any changes will be published straight to this URL with an updated revision date.